Professional Cleaning Index (PCI) Report

PCI Report: The Benchmarking Advantage for Residential Cleaning Companies maidcentral.com/pcireport The PCI Report is the first benchmarking tool built exclusively for the residential cleaning industry — powered by data from 150,000+ house cleanings every month. MaidCentral Why it matters: In a service-business world where labor, retention and pricing make or break your growth, the PCI Report gives you real-world data to benchmark, optimise and scale. With metrics segmented by company size and updated monthly, you can compare your business to industry norms and act with confidence. MaidCentral What you’ll get: Revenue per job — Are you charging enough? Are you maximising value? MaidCentral Recurring customer churn rate — Are customers staying loyal or slipping away? MaidCentral Direct payroll to revenue ratio — Are you balancing technician wages with profitability? MaidCentral Technician pay rate per clock hour — Are you competitive in attracting & retaining talent? MaidCentral Revenue per job hour & technician turnover per year — Are you efficient? Is your team stable? MaidCentral When & how it appears: Updated monthly (new data published the third Thursday each month), the PCI Report ensures you’re working with the freshest industry intelligence. MaidCentral Ideal for cleaning-business owners who… Want to challenge their pricing strategy and know if they’re leaving money on the table. Want to fix weak spots in retention, delivery efficiency or team turnover. Seek to make data-backed decisions rather than rely on gut. Are scaling operations and need actionable KPIs to monitor performance. Visit our booth 4553 to experience it — We’ll walk you through the live dashboard, show how your company stacks up, and help you identify where you can win. With the PCI Report, you go beyond managing—you benchmark, compare, improve and lead. Stop flying blind. Use the PCI Report to turn industry data into your competitive advantage.