Is Your Public Restroom Turning People Away?

More people than you realize face barrier to hygiene in public restrooms. Someone who is neurodivergent may be sensitive to loud noises coming from an air dryer. A person who suffers from OCD or shy bladder syndrome might even limit how much they eat or drink to avoid using public restroom.

Did you know?

• 54% of venue visitors contend with some form of physical or cognitive challenge? *1

• 38% of people avoid eating or drinking to limit public restroom use? *2

• 44% of people feel anxious about using public restrooms, and often plan their days and travel around ensuring they have access to proper hygiene in public restrooms? *2

• 52% of people have acted upon a poor restroom experience, impacting revenue and reputation? *2

Research shows that people make changes to their daily routine to avoid using public restrooms-leading to an impact on business performance and reputation. Join us for a powerful session exploring the business impact of a poor restroom experience.

*1 Tork Insight Survey 2025, conducted in US, UK, Germany, France, Mexico, Canada, Australia, Spain, Sweden, Netherlands and Poland among 11,500 from the general public and 1,000 cleaning staff.

*2 Tork Insight Survey 2024, conducted in US, UK, Germany, France and Mexico among 6000 end-users and 900 businesses.